Stallholder Terms & Conditions

By applying to join the Sydney Artisans network, you agree to the below Terms & Conditions.

Definitions:

Organiser: Sydney Artisans

Event: Sydney Artisans market

Stallholder: You

Stall: Rental space

Terms & Conditions:

1. The stallholder (your) application, along with the stall payment, shall be considered as a request by the stallholder to obtain a stall at the Sydney Artisans market under the terms and conditions stated herein. The acceptance of this offer will be confirmed by the organiser in writing.

2. The stallholder is not allowed to assign or sublet any part of the stall or modify the type of merchandise mentioned without the written consent of the organiser.

3. The transfer, subletting, franchising or selling of stalls to any other individual is not permitted, nor can they be shared without written approval.

4. Sydney Artisans will publish information about your brand and products on social media before and during the event. We encourage stallholders to promote the event on their own social media accounts. We request that all stallholders advertise the event before and during the event. Failure to reciprocate may affect the results of your future applications.

5. The cost of stall rental is solely for the rental of the exhibition space. This cost does not cover electricity, gas, water, waste, insurance, loading and handling equipment, hiring or providing display materials, advertising catalogues or advertising materials. The organiser can provide the previously mentioned by request (with additional cost). You can request trestle tables, chairs and electricity.

6. In unforeseen circumstances, the organiser reserves the right to reassign the stall position. The stallholder acknowledges that any changes in stall position are entirely at the discretion of the organiser, and no consultation with the stallholder will be required.

7. Stallholders must conduct business within their designated area and are prohibited from moving their assigned position under any circumstances. All merchandise must remain within the assigned space, and passageways behind, alongside, or in front of the assigned area must remain unobstructed at all times once the market has begun.

8. The organiser shall determine the hours during which the stallholder can access the site for setting up and dismantling their stall, as well as the hours during which the Sydney Artisans market is open to visitors. Their decision regarding these hours will be final.

9. The stallholder shall be responsible for removing all merchandise, point of sale material, tools, and any other materials from the allocated stall, as well as leaving the surrounding area clean and tidy. The stallholder must ensure that all rubbish is deposited in the bins provided. Large items of rubbish, such as large boxes that do not fit in the bins provided, must be removed from the venue and disposed of by the stallholder. This task must be completed before the end of the bump out time, which will be communicated to the stallholder after the approval of the application.

10. The organiser will not be responsible for any accidents or accidental damage to persons, personal property, or merchandise due to loss, damage, theft, fire, water, storms, riots, or any other cause. Therefore, it is a precondition that the stallholder arranges insurance for the stall that covers any of the aforementioned risks, including public liability insurance.

11. The stallholder will be held responsible for any damage caused to the venue or its property. You must not attempt to alter any damages and must report incidents immediately.

12. Stallholders are not permitted to use microphones, sound amplification, or play music.

13. The Sydney Artisans market will proceed regardless of adverse weather conditions and fees will not be refunded if inclement weather persists. However, Force Majeure applies in the event that circumstances external to the Sydney Artisans market force the cancellation or postponement of the event. Neither party shall be held liable or deemed to have breached this agreement for any failure or delay in fulfilling or performing any term of this agreement (except for any obligation to make previously owed payments to the other party) when such failure or delay is caused by acts beyond the impacted party's reasonable control, including but not limited to, force majeure events that frustrate the purpose of this agreement such as (a) acts of God; (b) flood, fire, earthquake, or explosion; (c) war, invasion, hostilities, terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labour stoppages, or slowdowns, or other industrial disturbances; (i) COVID-19, epidemic, pandemic, or similar influenza or bacterial infection (as defined by the Australian Government Dept. for Disease Control as virulent human influenza or infection that may cause a global outbreak or pandemic or serious illness); (j) emergency state; (k) shortage of adequate medical supplies and equipment; (l) shortage of power or transportation facilities; and (m) other similar events beyond the reasonable control of the impacted party.

14. By participating in this event, you acknowledge and agree that it may be rescheduled or cancelled due to circumstances beyond our control, such as COVID-19. You may be entitled to compensation under the Australian Consumer Law, depending on the specific circumstances. Refunds may be issued at the organiser’s discretion, except as otherwise required by law. Please note that you may not be entitled to any refunds if the event is cancelled due to government restrictions.

15. Sydney Artisans market, its directors, and employees shall not be responsible or liable for any sickness, injury, or death associated with the COVID-19 virus or any other infectious disease.

16. Food vendors are required to comply with special regulations and must conform to all local council health regulations.

17. All stall fees must be paid directly into the designated bank account (to be provided) using a credit card, debit card, or direct deposit (PayPal and other methods may also be available). Cheques will not be accepted as a form of payment. Any fees incurred from dishonoured payments will automatically cancel the application, and no further correspondence will be entered into. The stallholder shall be liable for the fees and any associated interest charged with such transfer or payment.

18. After your application has been approved, an email will be sent to you containing information on how to pay your stall fee. You will be required to pay your fee in full within 7 days of your stall offer. This is to confirm your participation in the event. Failure to pay the fee by the due date will result in forfeiture of your stall and your place will be offered to another vendor.

19. Once you have made your payment, you are committed to participating in the event. Stall cancellations are permitted up to 14 days prior to the event. In this instance, your stallholder fee will be transferred to our next market date. Cancellations within 14 days of the event will result in total forfeiture of any moneys paid. Transfers to the next event will only be permitted once. 

20. Please discuss your space requirements with the organiser to determine the most appropriate stall space allocation for your needs, as stall spaces may vary based on your specific requirements.

21. Stallholders must comply with all current council and other regulations issued by the Department of Health and the Board of Fire Commissioners during the Sydney Artisans market, and follow the instructions of the Sydney Artisans market committee. Smoking and open flames, including the lighting of candles and incense, are strictly prohibited at all times.

22. The approval of the organiser is required for all stalls, and the organiser reserves the right to reject any display, demonstration, or product that they deem offensive. They may also take any necessary steps to stop any disturbance, nuisance, or display of offensive products during the Sydney Artisans market.

23. Each stallholder is required to have Public Liability Insurance and provide the organiser with a 'Certificate of Currency' as proof. If you do not have Public Liability Insurance at the time of application, you can still submit your application and provide the insurance details at a later date. However, your Certificate of Currency must be received within 7 days of acceptance. Failure to provide a copy of the certificate will result in the stallholder being ineligible to participate.

24. If Sydney Artisans choose not to accept your submission due to the lack of appropriate insurance or other necessary documents provided by you, your submission will be deemed invalid.

25. If you fail to provide the appropriate insurance or other necessary documents requested by Sydney Artisans (in the timetable provided), your submission will be deemed invalid and your application to participate in the event will be cancelled, resulting in forfeiture of your participation.

26. You agree that in certain circumstances, Sydney Artisans may need to modify the market hours. If this is necessary, we will notify you of any changes via email and provide as much notice as possible.

27. For safety reasons, it may be necessary to relocate your site location before or during the event. Sydney Artisans reserve the right to make these changes if deemed necessary for safety or any other reason.

28. All stalls are required to be open and stallholders must be present for the entirety of the opening hours (as stated in the stallholder manual). If you plan to operate the stall alone, please consider the length of the event and the need for occasional breaks. We suggest having at least one assistant to allow for adequate rest. Please note that stalls must be attended at all times during the event.

29. It is imperative to ensure safety and adhere to the advertised commitment to attendees that no packing up is allowed before the closing time unless prior arrangements have been made with the organiser.

30. If stallholders cancel their stall booking, they will lose their eligibility to participate in the event, and will need to reapply if they change their mind.

31. Stallholders must ensure that their stall area is left clean and tidy, just as it was when they arrived. All packing cartons and boxes should be removed from the market at the end of the day. The bins provided are for general rubbish and not for boxes and cartons. Stallholders are not allowed to fix anything to pillars, floors, or walls.

32. All stallholders who sell food at the Sydney Artisans market must comply with the state and local council regulations. They must be registered with the local council and submit their FSS with the application. Additionally, stallholders who sell food must provide a copy of their Product Liability Insurance. The responsibility of lodging an application for a food permit before the event lies with the stallholder.

33. Stallholders must follow the timetable for bump in and bump out (as stated in the stallholder manual) and are not permitted to do so later or earlier than advised.

34. Stallholders must have official rights to all images they provide to the organiser for promotional and marketing purposes via online or printed campaigns. By agreeing to this term, you allow Sydney Artisans to use the images or photographs for our website, social media, or other marketing purposes. The stallholder shall be held responsible in case of any royalties violated with the images used by Sydney Artisans. The organiser will not be responsible for any charges claimed by the owner or a third party with the rights of the image. It is the responsibility of the stallholder to pay for those charges or offences.

35. All stallholders must ensure that they comply with the mandatory safety standards that are legally binding during the market. They must also inform purchasers of any potential dangers associated with their product/s, particularly if they are used by young children. Stallholders who sell candles must NOT light any candles inside the venue at any time, and they should refer to the relevant labelling guidelines and regulations related to their product/s. To obtain information on the standards, please visit the Product Safety Australia page on the Australian Competition and Consumer Commission website. It is the responsibility of the stallholder to ensure that their products comply with the relevant standards. Sydney Artisans will not be held responsible for any products or retailers who fail to comply with the relevant standards.